Payment Policy
Some court documents require a statutory filing fee. The electronic filing system allows online payment of these fees through the Tyler Technologies. Payment may be submitted using electronic checks, Visa, MasterCard, and Discover credit cards. In addition to the statutory filing fees, Administrative Order 21 authorizes a $20 electronic filing fee that is assessed when a new case is initiated through the electronic filing system. For questions, contact Applications Support at acap.help@arcourts.gov or Tyler Technologies at ar-help@tylertech.com or 501-683-5037.
In addition to the statutory filing fees, Administrative Order 21 authorizes a $20 electronic filing fee that is assessed when a new case is initiated through the electronic filing system. This fee is used to offset the cost of maintaining the electronic filing system and the cost of processing electronic payments.
Discontinuation of Subscription Payment Option in eFlex
Tyler Technologies will no longer support subscription-based payments in eFlex. Effective June 5, 2026, the AOC is discontinuing this payment option. All other payment methods remain available.
Refund Policy
There will be no refunds of the electronic filing fee. In the event a user is otherwise charged improperly, the user should contact the office of the Clerk of Court to which the electronic filing was submitted.
Dispute Settlement
Users should contact Tyler Technologies, the payment-processing vendor, to dispute a charge to a credit or checking account. You may contact Tyler Technologies at ar-help@tylertech.com or call 501-683-5037.
Acceptance of this Policy
By using the electronic filing system, you consent to the terms of this payment policy. If you have questions about this policy, please contact us:
| Business Phone: | 501-410-1900, option 1 (Contexte Help Desk) |
| Toll Free: | 1-866-823-5778 |
| Email: | courts.efiling@arcourts.gov |
| Hours of Operation: | Monday - Friday, 8:00 a.m. to 5:00 p.m. |