Payment Policy
Some court documents require a statutory filing fee. The electronic filing system allows online payment of these fees through the Information Network of Arkansas (INA) payment portal. Payment may be submitted using electronic checks, Visa, MasterCard, and Discover credit cards, or a subscription account billed through INA. Information about establishing an INA subscription is available online at https://www.ark.org/subscribe/index.php. In addition to the statutory filing fees, Administrative Order 21 authorizes a $20 electronic filing fee that is assessed when a new case is initiated through the electronic filing system. This fee is used to offset the cost of maintaining the electronic filing system and the cost of processing electronic payments.
Refund Policy
There will be no refunds of the electronic filing fee. In the event a user is otherwise charged improperly, the user should contact the office of the Clerk of Court to which the electronic filing was submitted.
Dispute Settlement
Users should contact INA, the payment-processing vendor, to dispute a charge to a credit or checking account. You may contact INA at support@ark.org or call 1-877-727-EGOV.
Acceptance of this Policy
By using the electronic filing system, you consent to the terms of this payment policy. If you do not agree with this policy, please refrain from using the website. If you have questions about this policy, please contact us:
| Business Phone: | 501-410-1900, option 1 (Help Desk) |
| Toll Free: | 1-866-823-5778 |
| Email: | courts.efiling@arcourts.gov |
| Hours of Operation: | Monday - Friday, 8:00 a.m. to 5:00 p.m. |